Shipping and delivery information for Switzerland

Order simply and conveniently from the comfort of your home.

Delivery within Switzerland

Only for deliveries to Switzerland.

Payment Methods

Payment Method Fee

Amazon Pay free

Paypal free

Payment in advance free

Invoice free

Deferred payment
From 150 CHF to 5000 CHF possible
You will receive all information before ordering in the model contract or subsequently by e-mail.
Credit Card free
Online bank transfer free

Customs regulations:

100% Free shipping, no customs duty fees and no taxes. There are no additional costs apart from the prices in the shopping cart. Shipping is from Germany.

Please note the minimum order value of 100 CHF.


Merchandise is shipped disassembled in its original packaging. The assembly is carried out in just a few steps by the customer. No assembly is required for gas springs, footrests, etc.
Parcel services / forwarding agents provide curbside delivery, or delivery to your front door

Shipping by DPD Parcel Service

Please note that you will not be notified by telephone concerning the exact time of DPD deliveries. Similarly, it is not possible to arrange a fixed delivery time, as we cannot influence the driver’s delivery routes. If you are unable to receive your delivery in person, we advise that you leave the delivery driver a note with instructions on the letterbox/front door/doorbell.

Shipping by forwarding agency

A telephone notification is carried out by the forwarding agent before delivery.

Delivery Time

Please note that we have no influence over delivery time after dispatch from our warehouse. We work in cooperation with recognized courier services to ensure the shortest possible delivery time. However, under exceptional circumstances, delivery can exceed the stated timeframe.

The exact delivery time can be viewed on the product page for each article.

Calculation delivery time

The deadline for delivery begins with the advance payment, on the day after the payment order is issued, to the transferring credit institution or in the case of other payment methods, on the day following the conclusion of the contract and ends with the expiration of the last day of the deadline. If the deadline falls on a Saturday, Sunday or a public holiday officially recognized at the place of delivery, the next working day shall be accepted.

Returns and Complaints

The product does not meet your expectations or is faulty? You want to return the product? No problem. For details, see Returns/Complaints.

Service Hotline

Of course, we’re happy to help with questions and suggestions:

 Switzerland +41 (0) 435 082 944 (

 Germany +49 (0) 881 924 521 10 (

 Austria +43 (0) 720 510 200 (

 Italy +39 (0) 0294 757 836 (

 France +33 (0) 184 884 443 (

 United Kingdom +44 (0) 203 318 5230 (

 Spain +34 (0) 911 983 533 (

Our Service Hotline is at your disposal from Monday to Friday, 09:00-18:00 (GMT).